6 Reasons Why Your Veterinary Practice Won’t Sell
By: Rodney Johnston, MBA, CMA & Jim Vander Mey
Your practice has successfully worked for you for many years, so why isn’t it selling? Don’t get discouraged, understanding these challenges can help you adjust your approach. The issues typically fall into two categories: problems with your transition consultant or challenges with the practice itself.
1. Inadequate Practice Representation
Working with an inexperienced transition consultant can significantly hinder your sale. The right consultant knows where and how to advertise beyond simple website listings. They may connect with veterinary schools nationwide, professional journals, and state associations. Many already maintain lists of potential buyers for your area or practice type. Without these connections and marketing reach, your practice may remain invisible to ideal buyers, through no fault of your own.
2. Inaccurate Valuation
Price your practice too high, and you’ll unintentionally drive away qualified buyers who might otherwise show interest. Even if you find someone willing to pay premium prices, they’ll face financing challenges since banks rarely fund 100% of overvalued practices. This creates an unexpected situation where you become the bank for part of the purchase price. A comprehensive, accurate valuation from the start helps avoid these complications.
3. Undesirable Location
Sometimes it’s simply not finding the right veterinarian at the right time. Often, location limitations present significant challenges regardless of practice quality. Areas that aren’t attractive to new graduates or their families struggle to attract buyers, even when the practice itself is thriving. While your location may have been perfect for your needs, younger veterinarians may prioritize different community features.
4. Insufficient Practice Size
We know 2 exam room practices can operate efficiently and profitably, but today’s buyers may seek 3 rooms or more. Your practice layout worked wonderfully for your style of practice, but new buyers often anticipate expansion and want facilities that can evolve with their vision. This size limitation doesn’t diminish your practice’s value. It just means finding the right match may take longer.
5. Declining Revenue Trends
Declining collections over the past three years raise red flags for both buyers and lenders. They understand legitimate reasons such as more time off due to vacation or health issues, but the numbers still matter. Banks analyze historical performance when approving practice loans, and downward trends require explanation. While these factors slowed your sale, they don’t make it impossible.
6. Outdated Facilities and Equipment
Most buyers understand they may need to update style, equipment, and technology, but if it requires substantial investment, they may keep looking for a better practice. Modern veterinary medicine has evolved, and significant renovation costs post purchase can make an otherwise attractive practice less appealing. These factors don’t diminish what you’ve built. They simply narrow your buyer pool.
If your practice falls into any of these areas of concern, it will take more time than average to sell. Lowering the price may help, but if there is no interest, it’s not the price that’s the problem. Don’t give up or get mad, just understand that while your practice may have been perfect for you, it can be a while to find the right buyer.
Work with an experienced transition consultant to identify specific improvements that might increase marketability without requiring substantial investment. Omni Practice Group offers consultations to help veterinarians create effective transition strategies tailored to your specific situation and practice realities.
Read More6 Reasons Why Your Dental Practice Won’t Sell
By: Rodney Johnston, MBA, CMA & Jim Vander Mey
Your practice has successfully worked for you for many years, so why isn’t it selling? Don’t get discouraged, understanding these challenges can help you adjust your approach. The issues typically fall into two categories: problems with your transition consultant or challenges with the practice itself.
1. Inadequate Practice Representation
Working with an inexperienced transition consultant can significantly hinder your sale. The right consultant knows where and how to advertise beyond simple website listings. They may connect with dental schools nationwide, professional journals, and state associations. Many already maintain lists of potential buyers for your area or practice type. Without these connections and marketing reach, your practice may remain invisible to ideal buyers, through no fault of your own.
2. Inaccurate Valuation
Price your practice too high, and you’ll unintentionally drive away qualified buyers who might otherwise show interest. Even if you find someone willing to pay premium prices, they’ll face financing challenges since banks rarely fund 100% of overvalued practices. This creates an unexpected situation where you become the bank for part of the purchase price. A comprehensive, accurate valuation from the start helps avoid these complications.
3. Undesirable Location
Sometimes it’s simply not finding the right dentists at the right time. Often, location limitations present significant challenges regardless of practice quality. Areas that aren’t attractive to new graduates or their families struggle to attract buyers, even when the practice itself is thriving. While your location may have been perfect for your needs, younger dentists may prioritize different community features.
4. Insufficient Practice Size
We know 3-op practices can operate efficiently and profitably, but today’s buyers may seek 4 to 6 operatories, especially to add more hygiene. Your practice layout worked wonderfully for your style of practice, but new buyers often anticipate expansion and want facilities that can evolve with their vision. This size limitation doesn’t diminish your practice’s value. It just means finding the right match may take longer.
5. Declining Revenue Trends
Declining collections over the past three years raise red flags for both buyers and lenders. They understand legitimate reasons such as more time off due to vacation or health issues, but the numbers still matter. Banks analyze historical performance when approving practice loans, and downward trends require explanation. While these factors slowed your sale, they don’t make it impossible.
6. Outdated Facilities and Equipment
Most buyers understand they may need to update style, equipment, and technology, but if it requires substantial investment, they may keep looking for a better practice. Modern dentistry has evolved, and significant renovation costs post purchase can make an otherwise attractive practice less appealing. These factors don’t diminish what you’ve built. They simply narrow your buyer pool.
If your practice falls into any of these areas of concern, it will take more time than average to sell. Lowering the price may help, but if there is no interest, it’s not the price that’s the problem. Don’t give up or get mad, just understand that while your practice may have been perfect for you, it can be a while to find the right buyer.
Work with an experienced transition consultant to identify specific improvements that might increase marketability without requiring substantial investment. Omni Practice Group offers consultations to help dentists create effective transition strategies tailored to your specific situation and practice realities.
Read MoreAI Revolution in Dentistry: How Artificial Intelligence is Transforming Dental Care in 2025
By: Kevin Brady
The dental industry is experiencing a seismic shift in 2025, thanks to integrating Artificial Intelligence (AI) into everyday dental practice. From improving patient care to revolutionizing diagnostic processes, AI redefines what is possible in modern dentistry. This article explores the pivotal role AI plays in enhancing accuracy, efficiency, and outcomes for both dentists and patients. Implementing AI into the practice will improve overall treatment and productivity and increase the value of the practice.
AI in Diagnostics and Imaging
The use of AI-driven tools has completely transformed dental diagnostics. AI-powered software can analyze X-rays, 3D scans, and other imaging techniques faster and more accurately than ever before. Dentists can now detect cavities, fractures, or gum diseases at an earlier stage, ensuring timely treatment.
For example, deep learning algorithms in 2025 can scan thousands of dental records within seconds and highlight areas of concern, even those invisible to the human eye. This not only improves diagnostic precision but also reduces human error.
Key Benefits:
- Faster and more accurate identification of dental issues.
- Early detection of complex problems like oral cancers or root resorption.
- Enhanced patient trust due to data-backed decisions.
AI-Driven Treatment Planning
AI is helping dentists develop comprehensive and personalized treatment plans based on individual patient data. By processing clinical data, past dental records, and imaging, AI algorithms create optimized treatment pathways for complex dental procedures, such as implants, orthodontics, and endodontics.
Orthodontists, for example, are using AI to predict tooth movement for braces or aligners with astonishing accuracy. These predictions save time and ensure that patients receive the best possible outcomes in fewer visits.
Key Benefits:
- Customized treatment plans tailored to patient needs.
- Reduced treatment time and improved predictability.
- Optimized workflows for dentists, improving efficiency.
AI-Powered Robotics in Dentistry
Robotics, guided by AI, are assisting dentists with precision-based procedures. In 2025, AI-powered robotic systems have advanced to perform surgeries such as dental implant placements and root canals with minimal intervention. These robots, equipped with sensors and AI algorithms, allow for unparalleled precision, reducing discomfort and healing time for patients.
For example, AI-enabled robots can map out a surgical path and autonomously carry out procedures under dentist supervision. This technology minimizes risks and ensures consistent results.
Key Benefits:
- Enhanced precision and consistency in procedures.
- Reduced recovery times for patients.
- Fewer surgical complications due to AI precision.
AI in Patient Communication and Management
AI tools are improving patient experiences in 2025 by streamlining communication and administrative tasks. AI chatbots and virtual assistants manage appointment scheduling, follow-ups, and treatment reminders. These tools ensure patients are engaged and informed throughout their dental care journey.
Furthermore, AI-powered applications allow dentists to educate patients with visual aids and predictive simulations. Patients can see digital models of their treatments, understand expected outcomes, and make informed decisions about their care.
Key Benefits:
- Improved patient engagement and communication.
- Reduced no-shows and missed appointments.
- Better education for patients through AI simulations.
AI in Preventive Dentistry
The focus in dentistry is shifting toward prevention rather than treatment. AI algorithms analyze patient history, habits, and oral scans to predict potential dental issues before they arise. By flagging high-risk patients for issues such as cavities, periodontal disease, or enamel erosion, AI enables dentists to offer proactive care.
Wearable AI-integrated dental devices, such as smart toothbrushes, also play a role in preventive care. These tools monitor brushing habits, detect inconsistencies, and provide real-time feedback to improve oral hygiene.
Key Benefits:
- Proactive dental care, reducing the need for invasive treatments.
- Personalized preventive strategies for better oral health.
- Reduced overall costs for patients in the long run.
AI-Powered Research and Innovation
The role of AI in dental research cannot be overlooked. In 2025, AI accelerates the discovery of new materials, treatment techniques, and medications. Machine learning models process vast amounts of data to identify patterns and solutions that were previously unattainable.
For instance, AI is being used to develop bio-compatible dental implants and advanced materials that enhance longevity and patient comfort. Research into AI-backed regenerative dentistry is also making breakthroughs in repairing damaged tissues and teeth.
Key Benefits:
- Accelerated research timelines.
- Innovative treatment solutions.
- Improved dental materials for better outcomes.
As AI continues to evolve, the dental industry is benefiting from innovations that improve accuracy, efficiency, and patient care. In 2025, AI will be a fundamental part of dental practice and not just a supportive tool. From diagnostics to treatment planning, robotics, and preventive care, AI ensures that dentists can deliver exceptional results while making the patient experience more seamless and personalized.
The future of dentistry is brighter and smarter with AI at the helm, and the coming years will only see further advancements. For dentists, embracing AI means staying ahead of the curve, and for patients, it means receiving care that is safer, faster, and more effective than ever before.
OMNI Practice Group is one of the experts in the industry, helping dentists develop transition plans for selling or buying dental practices and real estate.
Read MoreBalancing Client Expectations and Price Sensitivity in Veterinary Care
By: Max Truesdel
Pet owners today expect high-quality veterinary care, but rising costs and economic uncertainty make it challenging to balance affordability with profitability. For veterinary practices, finding the right pricing strategy is essential to maintain financial stability while ensuring pets receive the care they need. In this guide, we’ll explore how to implement price increases effectively, manage inflation’s impact, and maintain client trust during transitions.
When and How to Implement Price Increases in Veterinary Practices
Frequency of Price Adjustments
Price increases should be a strategic part of financial planning, not an afterthought. Many successful veterinary practices adjust prices at least once per year, with some evaluating pricing twice a year to respond to economic conditions. The key is to make incremental adjustments rather than large, sudden jumps that could alienate clients.
Timing Considerations for Veterinary Pricing
- Annual Review: Evaluate pricing at the start of each fiscal year, considering inflation rates and operational costs.
- Mid-Year Adjustments: If inflation spikes or vendor costs rise unexpectedly, a mid-year review can help protect profit margins.
- Service-Specific Increases: Prioritize adjustments in areas where costs have escalated, such as pharmaceuticals, diagnostics, and specialty procedures.
- Client Sensitivity: Avoid implementing price increases during financially stressful times (e.g., post-holiday months). Instead, time adjustments during periods of stable client spending behavior.
How Inflation Affects Veterinary Practice Pricing and Profitability
Inflation impacts nearly every aspect of veterinary practice operations, including:
- Supply Costs: Steady price increases for pharmaceuticals, medical equipment, and consumables.
- Staff Wages: Competitive salaries are necessary to retain skilled veterinarians and technicians.
- Facility Expenses: Rising costs for rent, utilities, and insurance premiums.
Without regular price adjustments, these rising costs can erode profit margins, making it difficult to invest in advanced medical technology, staff training, and client experience improvements.
Maintaining Client Trust During Veterinary Price Increases
Transparency is key when implementing price increases. Here’s how to help clients understand and accept necessary adjustments:
- Clear Communication: Inform clients in advance about price changes, explaining the reasons behind them. Use email, social media, and in-practice signage to ensure awareness.
- Value Emphasis: Highlight the quality of care, expertise, and advanced technology your practice offers. Clients are more likely to accept price increases when they understand the value they’re receiving.
- Proactive Staff Training: Equip your team with scripts and responses to address client concerns about pricing. Focus on the benefits of your services rather than justifying cost hikes.
- Gradual Adjustments: Introduce smaller, more frequent price increases to minimize sticker shock.
- Transparent Billing Practices: Provide detailed invoices that break down the cost of services, helping clients understand exactly what they’re paying for.
- Flexible Payment Solutions: Offer financing options, wellness plans, and preventive care packages to help clients manage costs more effectively.
Conclusion: Balancing Profitability and Client Satisfaction in Veterinary Care
Managing client expectations while maintaining profitability requires a strategic approach to pricing, cost management, and communication. By implementing regular price evaluations, carefully timing increases, and focusing on transparency, veterinary practices can continue providing exceptional care without compromising financial stability.
Ready to strengthen your practice’s financial health while enhancing client relationships? Contact us today for a consultation on your pricing strategy. Our team of veterinary experts will help you find the balance that works for both your clients and your bottom line.
Read MoreMaximizing Dental Assistant Productivity: What Is Your Second Assistant Doing?
By: Megan Urban
Dental assistants play a crucial role in ensuring the smooth and productive operation of your dental practice. Are your dental assistants highly trained or certified, meaning they can confidently work on patients without you? Each dental assistant is valuable even when not with you at the chair and a patient.
Dental assistants provide a variety of essential tasks that maintain a clean, organized, productive, and patient-friendly dental office environment. Most dentists say their assistants have plenty to do, but sometimes we all need a little guidance or time gets away from us.
Creating an Effective Dental Assistant Downtime Checklist
Set up a “downtime checklist” for your dental assistants that may look something like this:
- Take a 10-minute break, not at the front office
- Ask if you can assist the dentist and dental hygienist
- Catch up on dental instrument sterilization
- Take 10 minutes to stock the dental operatory
- Run an Incomplete Dental Treatment Report
Following Up on Incomplete Dental Treatment
These dental treatment follow-up calls are high priority and may be done by others, such as Treatment Coordinators, so keep notes in your dental practice management system to prevent repeated calls to the same patients.
Call scripting is helpful and can be practiced, as this task doesn’t come naturally to everyone on your dental team. The conversation should be clear, and your dental assistant should be prepared to address patient concerns.
Example Dental Treatment Follow-Up Script
“Hello, this is Megan from Azalea Dental. May I speak with (patient)? Dr. Smith is concerned that we have not completed the fillings and crowns we discussed last time you were in the office. You have active decay. What’s keeping you from getting these dental treatments done before they become worse?”
If the patient is concerned about dental treatment cost, remind them of their payment options:
“We offer payment via check, cash, credit card, and monthly payment options (if you use Care Credit, etc.). Many of our dental patients enjoy the comfort of making monthly payments. Please go to carecredit.com and fill out the quick application. It will quickly let both you and us know how much they can provide, sometimes at no interest.”
You can also utilize AI to create useful scripts for all parts of your dental practice.
If the dental patient doesn’t understand the treatment or feels anxious about dental procedures, explain all procedures and share what options you provide for reducing dental anxiety and ensuring pain-free dentistry.
Dental assistant downtime can be fully utilized to increase dental practice productivity and dental team morale. It’s easy for dental assistants to become bored or irritated when not working with patients.
If you have questions or thoughts about dental practice efficiency or are considering a practice transition, please contact me at megan@omni-pg.com or (503) 830-5765.
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