Giving Back: Supporting Communities Near and Far
At Omni Practice Group, making a positive impact is at the heart of our mission. By partnering with incredible organizations across various causes, we strive to uplift communities, protect animals, and inspire positive change. Through financial contributions and hands-on involvement, we’re committed to fostering a brighter future.
Here’s how we give back:
Each Thanksgiving, we join the Eastside Basket Brigade in providing holiday meals to families in need. Since 2012, this initiative has grown from feeding 50 families to serving over 200 families annually, reaching up to 1,000 individuals. With 100% of donations going directly to families, the program ensures that every meal is a gesture of care and community spirit.
We proudly support Everyone for Veterans (E4V), a nonprofit empowering U.S. veterans through critical resources and free dental care. Founded by Dr. Theresa Cheng, E4V connects veterans and their spouses to a network of pro-bono dental professionals. Through this partnership, we contribute to improving the lives of those who have selflessly served our nation.
Atlas Free works to end sexual exploitation by supporting anti-trafficking initiatives worldwide. With over a decade of experience, they collaborate with local organizations to provide resources for aftercare, prevention, and intervention programs. Their efforts have positively impacted more than one million individuals.
Climb for Captives partners with Atlas Free to raise funds for the fight against human trafficking. This platform empowers individuals to turn outdoor adventures into fundraisers. Participants have raised over $1.5 million to support survivors.
Animal welfare remains close to our hearts. Our contributions to the American Society for the Prevention of Cruelty to Animals (ASPCA) and the Humane Society for Tacoma & Pierce County provide life-saving care for animals. These organizations rescue, rehabilitate, and rehome thousands of animals every year, fostering compassion within our communities.
In our own backyard, we support the Resilient Project, a nonprofit mentoring at-risk youth in Washington State. By empowering children to rise above adversity, this program helps them discover their potential and develop the confidence needed to succeed.
We’re passionate about protecting nature for future generations. Through the World Wildlife Fund, we sponsor an adopted elephant and support global efforts to conserve wildlife habitats, address climate change, and rebuild ecosystems.
Oral Cancer Foundation
The Oral Cancer Foundation is dedicated to reducing the incidence of oral and oropharyngeal cancers. By funding research, raising awareness, and supporting patients, they help improve health outcomes. Omni’s contributions align with their mission to promote early detection and treatment.
Homelessness is a growing crisis, and we’re proud to partner with Seattle’s Union Gospel Mission. Their programs address root causes and provide lasting solutions to homelessness by offering urgent care, long-term recovery services, and a message of hope and love.
Additional Causes We Support
Omni also extends support to local and state dental, veterinary, and chiropractic societies across our nation that enrich communities and address local needs. We are committed to fostering positive impacts and supporting initiatives that strengthen our professional communities.
Join Us in Making a Difference
At Omni, giving back is more than a responsibility- it’s a privilege. By standing with these remarkable organizations, we’re honored to play a small part in their transformative work.
Together, we can build stronger, more compassionate communities.
Read MoreThe Veterinary Future: Why Young Veterinarians Should Consider Practice Ownership
By: Jen Bennett
As the veterinary landscape continues to evolve, a growing number of young veterinarians find themselves at a crossroads: to remain employees in established practices or take the bold step towards ownership. While the security of a salaried position can be appealing, there are compelling reasons for young veterinarians to consider purchasing a practice. This article explores the benefits of ownership and why taking the initiative to invest in one’s future can lead to both personal and professional fulfillment.
The Shift Toward Ownership
The veterinary profession is witnessing a significant shift, with many seasoned practitioners nearing retirement and looking to sell their practices. This transition presents a unique opportunity for young veterinarians to step in and take the reins of an existing practice or establish a new one. By seizing this chance, young professionals can shape their careers and influence the future of veterinarians in their community.
Financial Independence and Potential for Wealth
One of the most enticing aspects of practice ownership is the potential for financial independence. As an employee, a veterinarian’s income is often capped by the salary set by the practice owner. In contrast, owning a practice allows for direct control over earnings. With the right strategies, a practice can become a significant source of wealth, providing not only a sustainable income but also the potential for long-term financial growth. Practice owners have the opportunity to build equity, which can be leveraged for future investments or retirement.
Autonomy and Professional Satisfaction
Ownership brings a level of autonomy that is hard to achieve as an employee. As a practice owner, veterinarians have the freedom to make decisions about the practice’s direction, from the services offered to the marketing strategies employed. This autonomy fosters a greater sense of professional satisfaction and pride. Young veterinarians can create a work environment that aligns with their values and vision, leading to increased job satisfaction and a more fulfilling career.
Building Patient Relationships
In a practice ownership scenario, veterinarians can cultivate long-term relationships with their patients. This continuity of care allows for a deeper understanding of patient needs and preferences, ultimately leading to improved patient outcomes and loyalty. As an employee, transitioning from one practice to another can disrupt these relationships, while ownership allows for the establishment of a dedicated patient base that can be nurtured over time.
Enhanced Career Development
Owning a practice provides young veterinarians with invaluable experience in various aspects of business management, including financial planning, marketing, human resources, and patient care. This multifaceted experience not only enhances their clinical skills but also equips them with essential business acumen. As the healthcare landscape becomes increasingly complex, these skills will be invaluable for navigating the challenges and opportunities that lie ahead.
Flexibility and Work-Life Balance
While practice ownership can be demanding, it also offers the potential for greater flexibility. Owners can create their schedules and determine the number of hours they wish to work, allowing for a better work-life balance. This flexibility is particularly appealing to young veterinarians who may want to prioritize family, personal interests, or community involvement alongside their careers.
Overcoming Challenges
It’s important to acknowledge that ownership comes with its own set of challenges, including financial risk, the responsibility of managing staff, and the need for effective business strategies. However, with the right support systems in place, such as mentorship, networking, and continuing education, young veterinarians can navigate these challenges successfully. Investing in a practice management program or seeking guidance from experienced colleagues can provide the necessary tools for success.
Conclusion
As the veterinary profession evolves, young professionals have a unique opportunity to shape their futures through practice ownership. The benefits of financial independence, autonomy, patient relationship building, and professional development far outweigh the challenges. By taking the initiative to purchase their practice, young veterinarians can create a fulfilling career that reflects their values, goals, and aspirations. In doing so, they will not only secure their financial future but also contribute positively to the ever-changing veterinary landscape. Embracing ownership is not just a career choice; it’s a bold step toward creating a legacy in the veterinary field.
Read MoreThe Future of Dentistry: Why Young Dentists Should Consider Practice Ownership
By: Jen Bennett
As the landscape of dentistry continues to evolve, a growing number of young dentists find themselves at a crossroads: to remain employees in established practices or take the bold step towards ownership. While the security of a salaried position can be appealing, there are compelling reasons for young dentists to consider purchasing a practice. This article explores the benefits of ownership and why taking the initiative to invest in one’s future can lead to both personal and professional fulfillment.
The Shift Toward Ownership
The dental profession is witnessing a significant shift, with many seasoned practitioners nearing retirement and looking to sell their practices. This transition presents a unique opportunity for young dentists to step in and take the reins of an existing practice or establish a new one. By seizing this chance, young professionals can shape their careers and influence the future of dentistry.
Financial Independence and Potential for Wealth
One of the most enticing aspects of practice ownership is the potential for financial independence. As an employee, a dentist’s income is often capped by the salary set by the practice owner. In contrast, owning a practice allows for direct control over earnings. With the right strategies, a practice can become a significant source of wealth, providing not only a sustainable income but also the potential for long-term financial growth. Practice owners have the opportunity to build equity, which can be leveraged for future investments or retirement.
Autonomy and Professional Satisfaction
Ownership brings a level of autonomy that is hard to achieve as an employee. As a practice owner, dentists have the freedom to make decisions about the practice’s direction, from the services offered to the marketing strategies employed. This autonomy fosters a greater sense of professional satisfaction and pride. Young dentists can create a work environment that aligns with their values and vision, leading to increased job satisfaction and a more fulfilling career.
Building Patient Relationships
In a practice ownership scenario, dentists can cultivate long-term relationships with their patients. This continuity of care allows for a deeper understanding of patient needs and preferences, ultimately leading to improved patient outcomes and loyalty. As an employee, transitioning from one practice to another can disrupt these relationships, while ownership allows for the establishment of a dedicated patient base that can be nurtured over time.
Enhanced Career Development
Owning a practice provides young dentists with invaluable experience in various aspects of business management, including financial planning, marketing, human resources, and patient care. This multifaceted experience not only enhances their clinical skills but also equips them with essential business acumen. As the healthcare landscape becomes increasingly complex, these skills will be invaluable for navigating the challenges and opportunities that lie ahead.
Flexibility and Work-Life Balance
While practice ownership can be demanding, it also offers the potential for greater flexibility. Owners can create their schedules and determine the number of hours they wish to work, allowing for a better work-life balance. This flexibility is particularly appealing to young dentists who may want to prioritize family, personal interests, or community involvement alongside their careers.
Overcoming Challenges
It’s important to acknowledge that ownership comes with its own set of challenges, including financial risk, the responsibility of managing staff, and the need for effective business strategies. However, with the right support systems in place, such as mentorship, networking, and continuing education, young dentists can navigate these challenges successfully. Investing in a practice management program or seeking guidance from experienced colleagues can provide the necessary tools for success.
Conclusion
As the dental profession evolves, young dentists have a unique opportunity to shape their futures through practice ownership. The benefits of financial independence, autonomy, patient relationship building, and professional development far outweigh the challenges. By taking the initiative to purchase their practice, young dentists can create a fulfilling career that reflects their values, goals, and aspirations. In doing so, they will not only secure their financial future but also contribute positively to the ever-changing landscape of dentistry. Embracing ownership is not just a career choice; it’s a bold step toward creating a legacy in the field of dentistry.
Read MoreA Tale of Two Vets
The following is a story about two veterinarians who had dreams of owning their own practice. While the story may seem a bit farfetched, it is based on true events. In fact, we have seen this story multiple times in today’s environment. Maybe this happened to you?
Shawn and Lilly graduated from the same veterinary school in 2010. They were good friends and always enjoyed talking about their plans after graduating from Veterinary school. Shawn had dreams of owning a practice in his hometown of Yakima, WA. Lilly had a goal of opening a large practice in Portland, Oregon.
Upon graduation, both had lined up associate veterinary jobs in their hometowns. Shawn worked for a veterinary clinic owned by a solo/single veterinarian. Lilly got an associate job working for Happy Pet, a corporate-owned practice with 25 locations on the West Coast. Shawn enjoyed his job working in his hometown. The doctor that owned his practice was a nice man, gave back to his community, and was fairly generous with Shawn as well. Lilly was not as happy as Shawn. Her corporate job required her to work weekends. She also worked on a lot of reptiles as the manager and one of the techs, whom they knew didn’t like her, also knew she didn’t enjoy working on reptiles. Yet, Lilly continued to go to work every day in the practice with a grin on her face. A fake grin, but a grin, nonetheless.
After three years, Lilly was asked to take the emergency calls for the rest of the summer. This was after Lilly had planned and paid for a two-week vacation in the Bahamas. Lilly went home and decided, enough is enough. “I’m going to buy my own practice, work when I want to work, and on what animals I want to work on.”
Lilly immediately went online and searched for practices for sale in Portland. Happy Pet wasn’t smart enough to have her sign a non-compete agreement, so she could buy a practice anywhere. Lilly saw three potential practices listed with Omni Practice Group. She called her local broker. They were very helpful and explained the pros and cons of each practice. They showed her each of the practices. Lilly loved one that was across town from Happy Pet. The broker represented the seller but still helped Lilly with due diligence, obtain financing, and referred her to a good veterinary attorney.
Within a few days of closing on the sale of her practice, Lilly’s love for veterinarian work returned. She loved seeing the pets that came in. She adored her staff. There was an assistant that mutually parted ways, but Lilly hired a new assistant who was friendly and amazing. Lilly also adjusted the hours to work a schedule that allowed her to also have a personal life. After a couple of years, the practice was doing so well, that she hired an associate in her practice and expanded hours. The associate actually enjoyed working weekends! Lilly ended up paying off her practice loan of $500,000 in under 5 years.
Meanwhile back in Yakima, Shawn is content working his job for the owner-veterinarian. Sure, the owner has told him he would sell him the practice “when that time came”. But the owner is only 52, so it may be another 10 or 15 years. Shawn had an opportunity to purchase another practice that came up for sale 7 miles away from the practice. But the owner was smarter than Happy Pet. The owner had Shawn sign a 20 mile and 5-year non-compete agreement. Ouch! Shawn’s salary when he started in Yakima was $60,000 per year. Over the past 5 years, he had worked up to $70,000 per year with medical benefits! Shawn, of course, had no equity in the practice.
At the 10-year class reunion, Shawn and Lilly ran into each other. Lilly asked Shawn how things were going? Had he achieved his goal of practice ownership in Yakima? Shawn told her, “No, but I’m hoping to buy the practice I’m currently in someday.” He told her that the seller had promised him he would sell it to him when he retires.
Shawn asked Lilly if she had purchased a practice in Portland? Lilly lit up. “Yes! I purchased a practice 7 years ago. I paid it off in 5 years. I have an associate working for me that enjoys doing those things that I don’t like. I have an amazing staff that we get along so well that we occasionally hang out together outside of work. I was recently offered $2.5 million for my practice from a corporate buyer. I’m not sure I’m going to accept the offer though. I’m taking home $175,000 per year, I’m loving what I do, love my staff and associate, it’s what I dreamed of when I wanted to own my own clinic…” Lilly quickly shut up as she realized she was sounding like a braggart and felt somewhat sorry for Shawn. She told Shawn that she would be happy to introduce him to her broker, who would help him find a practice of his own. Shawn said he would think about it.
Fast forward three more years. Lilly receives a “Just Sold” postcard stating that the practice in Yakima that Shawn worked at and had been told he could buy when the seller was instead sold to a corporate group practice. To make matters worse, the corporate buyer was Happy Pet – the same group that Lilly had worked for and didn’t enjoy their management style. Poor Shawn, Lilly thought. If only he would have taken me up on my offer to meet my broker at Omni. He would have gotten him into a practice right away and Shawn would be enjoying practice ownership.
Don’t let this story happen to you. Fulfill your dream of practice ownership. Give Omni a call today for a free practice purchase consultation.
Patient Retention and Its Importance in Dentistry
By Megan Urban
In today’s competitive dental landscape, retaining the patients you’ve already brought into your practice is more critical than ever. Strong patient retention not only boosts profitability and fosters loyalty but also enhances the value of your practice when you’re ready to retire or bring on an associate. A good benchmark is to maintain a patient retention rate of around 80%.
The Journal of the American Dental Association (JADA) reports that the average dentist retains just 41% of their patients—roughly 4 out of every 10—beyond their first visit. Retention rates can vary widely by region and depend on the services a practice offers. Studies have shown that retaining an existing patient is significantly more cost-effective than acquiring a new one—up to five times less expensive. Building loyalty and generating referrals starts with consistent, meaningful communication with your patients.
How to Calculate Patient Retention
The easiest method is to divide the number of hygiene patients seen in the last 18–24 months by your total active patient count. For example:
- If you performed a total of 1,500 adult and child prophylaxis appointments and PMRs in the last year (divide by 2, since most patients visit twice a year), and you have 1,800 active patients, your retention rate is approximately 42%, which exceeds the benchmark of 36% or higher. This indicates a healthy level of patient retention and positions your practice for strong growth and valuation.
Another approach is to analyze hygiene production as a percentage of total office production. If your total annual production is $950,000, for instance, hygiene should produce at least $342,000 (36%). A strong hygiene department and steady patient flow are especially attractive to potential buyers or associates.
How to Increase Patient Retention
To retain patients, ensure your team discusses their next cleaning or incomplete treatments during each visit. Patient communication systems like Weave or PracticeMojo can help with efficient follow-ups and reminders. Additionally, requesting reviews via email or text after appointments can enhance your practice’s reputation, which is a key consideration for buyers and associates.
By creating a superior patient experience and leveraging effective communication tools, you can not only strengthen patient retention but also increase the value and appeal of your dental practice. Take proactive steps today to refine your retention strategies and ensure your practice thrives now and in the future.
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